DKI Services Corporation, based in Chicago, Ill., announced the launch of the next generation of its client services platform, DIAMOND, to better serve its Disaster Kleenup International members, DKI affiliates and property claims customers.
DIAMOND, which stands for DKI Information and Management on Demand, replaces DKI’s former GCAS system, which was introduced to the market in 2000 to tremendous user response.
The company said that DIAMOND platform is faster, more comprehensive, and easier to navigate than its predecessor, building on today’s latest architectural technologies. Designed and implemented by DKI’s director of information management, Ken Bowman, the site uniquely meets the needs of those affiliated with DKI.
Contractors associated with DKI are now greeted with a host of options, including a claims center, product catalog, resource center, educational site, discussion forums, and a news and events page, as it designed to be a one-stop shop for all the informational needs of a restoration business. Property loss managers and adjusters have been given a significantly enhanced loss management tool for access to timely claims information. In general, the DIAMOND user interface can now be customized to fit the individual business needs of the customer or member. The company noted that DIAMOND’s adaptability is its core benefit.
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