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Claims Journal - Insurance news and resources for claims adjusters
Claims Journal - Insurance news and resources for claims adjusters
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Featured Research

AI on the Frontlines of Disaster Risk Management

AI on the Frontlines of Disaster Risk Management

In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...

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Self-Driving Car Crash: Who Pays if Algorithms Are at the Wheel?

Self-Driving Car Crash: Who Pays if Algorithms Are at the Wheel?

Join us Tuesday as experts discuss how ongoing tech evolution and regulatory changes influence the long-term risk profiles of self-driving…

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The Evolution of Forms: How GenAI Is Powering Smarter Insurance

The Evolution of Forms: How GenAI Is Powering Smarter Insurance

Forms are the foundation of every insurance product. So why does managing them still feel like a ...

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Making Decisions in Difficult Risk Environments

Making Decisions in Difficult Risk Environments

In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…

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AI for Account Management: <br/>Creating Value from Day 1

AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Your workers’ comp clients face a hidden cost: injured employees who never come back ...

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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Less Fraud, More Recovery: Digital Tools Are Transforming Auto Claims

Less Fraud, More Recovery: Digital Tools Are Transforming Auto Claims

Rising repair costs and fragmented data are making auto claims recovery harder than ever ...

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Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

40 days. That’s the average length of time it takes to move from first notice of loss to final payment…

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Earning Policyholder Trust in an Era of Modern Insurance Payments

Earning Policyholder Trust in an Era of Modern Insurance Payments

Get this guide to learn how to reinforce policyholder trust across the entire payment journey ...

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AI Is Helping to Hire the Future Workforce. What Are the Risks?

AI Is Helping to Hire the Future Workforce. What Are the Risks?

Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...

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Scaling Customer Experience

Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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2026 Insurance Operations Leaders Trends Report

2026 Insurance Operations Leaders Trends Report

Budgets are up, optimism is high, yet insurance ops teams have never felt more stretched. What's actually going on?

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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Increasing Wildfire Losses: Threat or Opportunity?

Increasing Wildfire Losses: Threat or Opportunity?

There’s no question that wildfire losses are increasing—the question is whether this is a threat or an opportunity for (re)insurers.…

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