Fujitsu Consulting, FileNet Offer Claims Processing Solution for P/C Insurance

Fujitsu Consulting has announced the availability of the Fujitsu Advanced Claims Processing Utility, the result of a development partnership with FileNet Corporation, a provider of Enterprise Content
Management (ECM) solutions.

Bridging Enterprise Content Management with Business Process Management, the Utility is designed to expedite Property and
Casualty (P/C) claims processing, reduce claims payout and administrative costs, and improve customer service and retention.

Designed to meet the specific needs of mid-sized P/C carriers, the Fujitsu offering will work with existing claims systems, or as a standalone solution. Leveraging FileNet’s P8 architecture to enable greater process control and consistency, it reportedly helps companies streamline their claims operations, providing them with a new way of managing their most demanding content challenges as well as their most complex business processes.

The Advanced Claims Processing Utility combines FileNet software with Fujitsu Consulting implementation expertise to help insurers reportedly improve their operations.

The Advanced Claims Processing Utility includes: a consistent series of proven business processes; workflows based on industry best practices; case management structures; built-in work distribution rules; capabilities for straight-through processing of simple claims, and capturing and distributing of all claims-related documentation as part of a claim case.