Adjusters News

Post-Tornado Emergency Ruling Aims to Bring Adjusters to Oklahoma

Oklahoma Insurance Commissioner Kim Holland declared a state of emergency following the recent deadly tornadoes and severe weather in her state. The declaration enables emergency claims adjusters to be licensed temporarily to expedite the insurance claims process and provide immediate …

Cleanup Begins, Adjusters Sent in Following Texas Prison Riot

Officials at a remote West Texas prison where inmates rioted for nearly a week have started cleanup and repair efforts. Reeves County Judge Sam Contreras said that insurance adjusters have been at the sprawling county-owned but privately managed prison complex …

Texas Announces December Insurance Industry Enforcement Actions

The Texas Department of Insurance announced enforcement actions taken by Commissioner Mike Geeslin that became final during December. The actions include five license revocations, three license denials and fines and restitution totaling $41,082. Copies of Geeslin’s orders may be obtained …

2008 Insurance Fraud Hall of Shame

A serial home arsonist, an elected judge who made phony auto injury claims, and dentists who did worthless root canals on children were among the nine swindlers elected to the Insurance Hall of Shame. The Coalition Against Insurance Fraud’s Hall …

Form Letters: The Good, the Bad and the Ugly

One of the most refreshingly foolish reasons for not offering writing skills training within a claims department is the overconfident over-reliance on form letters for most communications. Since some claims departments come up with dozens of form letters aimed at …

Form Letters: The Good, the Bad and the Ugly

One of the most refreshingly foolish reasons for not offering writing skills training within a claims department is the overconfident over-reliance on form letters for most communications. Since some claims departments come up with dozens of form letters aimed at …

Insurers Adding Resources to Speed Recovery from Northeast Storms

A number of insurance companies in the Northeast are bringing in additional claims adjusters to respond to the needs of their hardest hit customers and help speed the recovery process from the recent string of storms that have blanketed the …

Texas Law Firm Creates Claims Practice to Aid Hurricane Victims

Aiming to aid hurricane-affected policyholders, Dallas-based law firm Baron & Budd, P.C., is creating a dedicated insurance claims practice to be headed by shareholder Bruce Steckler. The practice has been established to assist home and business owners in negotiating property …

Seven Sentenced in New York for $1M Insurance Fraud Scheme

Four insurance adjusters and three contractors were ordered to forfeit $248,000 after pleading guilty to kickbacks made possible by inflating insurance claims on properties in Manhattan, Brooklyn and Staten Island. Investigators said the contractors inflated the cost of repairs so …

Are Old-Fashioned Phrases Hurting Your Business?

As someone who travels from one insurance company to another teaching “Effective Business Writing for Claims Professionals,” I am often amazed at the great number of claims letters that are weighed down with ancient, stodgy phrases that make each letter …