Monthly Archives: <span>April 2012</span>

Temporary Housing Provides a Permanent, Needed Service for the Claims Industry

The insurance housing industry got its start 23 years ago when a few bright entrepreneurs realized there was a temporary housing need for policyholders who lost the use of their homes. Since the mid-1980s, a lot has changed. The insurance …

Sharing Information to Recover Stolen Cargo

In the past several years, cargo theft has evolved from a regional opportunistic problem to an organized national epidemic. From the 1970s through the mid-1990s, local gangs would target a high-value trailer here and there, and its contents would be …

When to Allocate Defense Costs in Covered and Non-Covered Claims

It is commonplace for an insured to incur defense costs with respect to defending against covered and non-covered claims. This may happen, for example, when the plaintiff asserts negligence claims and also intentional tort claims, or where there are claims …

Seeing Green: Defining Undefined Loss Exposures in Green Construction

As eco-friendly building and renovating increases in popularity, the adjusting community tries to wrap its arms around what exactly constitutes damage. A green heating system that doesn’t heat. LEED-certified units that meet fewer than half the requirements for certification. Clients …

Claims Tales from Joplin

Threatening Storm Cloud on May 22, 2011 “I took this picture while standing on my back deck on Sunday evening, May 22, 2011,” said Elisabeth Sobczak. “These are the clouds over my house in Ashland, Mo., just prior to finding …

Room for Improvement

Across the insurance industry, adjusters and insurers alike are better prepared to respond when disaster strikes. However, damage trends recorded by the Insurance Institute for Business and Home Safety (IBHS) shows a steady increase. According to the IBHS, the reasons …

Essentials: Examinations Under Oath

Insurance companies have an early opportunity to obtain information and material that may be in the insured’s possession regarding a claim through the examination under oath (EUO) process. An EUO is an important investigative tool which permits an insurer to …

Tornado and Hail Risk Extends Far Beyond Great Plains States

Many of the severe weather events that occurred outside of the Midwest in 2011, like the “Super Outbreak” of tornados that devastated much of Arkansas, Mississippi, Alabama and Virginia, were seen as an anomaly. According to CoreLogic, however, historical data …

Head Injuries Most Common Injury in Teen Crashes

Among the more than 55,000 teen drivers and their passengers seriously injured each year in 2009 and 2010, 30 percent suffered head injuries, including concussion, skull fractures and traumatic brain injuries (TBI), according to a new teen driver safety report …

How to Improve Risk Management with Better Claims Data

As insurance carriers strive to achieve better financial results on their homeowners’ business line, it is critical that loss mitigation efforts are proactively managed as an enterprise initiative from both the claims and underwriting side of the business. Every potential …