Monthly Archives: <span>December 2015</span>

Poirier Named New Church Mutual CEO

Wisconsin-based Church Mutual Insurance Company, a provider of insurance services to religious organizations and schools in all 50 states, announced the planned succession of the company’s senior executive leadership. Michael E. Ravn, chief executive officer, will retire effective January 8, …

Workplaces Review Emergency Plans After California Shootings

The terror attack at a social services facility in California has become a sobering reminder to companies of how vulnerable workplaces can be when employees are confronted with active shooters. Since a gun-wielding husband-and-wife team killed 14 and wounded 21 …

Small, Medium Businesses Fear Loss of Customer Data, Reputational Damage From Cyber Attack

Small and medium-sized enterprises (SMEs) around the world are making greater use of the internet and are therefore becoming more exposed to potential cyber risks threats. Zurich’s survey reveals: SMEs’ greatest fear is loss of customer data and damage to …

Climate Researchers Use Whaling Logbooks From 1800s to Better Understand Weather

Maritime historians, climate scientists and ordinary citizens are coming together on a project to study the logbooks of 19th-century whaling ships to better understand modern-day climate change and Arctic weather patterns. Whaling ships kept meticulous daily logbooks of weather conditions …

Going on the Offensive in Defending Bad Faith Claims

Effectively Limiting and Eliminating Bad Faith Claims by Leveraging Offensive, Aggressive Written Discovery Insurance bad faith claims are one of the most contentious and hardest fought types of lawsuits in all of civil litigation. In particular, a great deal of …

Researchers Develop New Framework for Measuring Distracted Driving

Past human factors/ergonomics studies have shown that some in-vehicle technologies intended to help with driving tasks are actually competing for drivers’ attention and undermining driving safety. Human factors/ergonomics studies over the past 10-plus years have examined a variety of distractors. …

Crawford Global Technical Services Adds Seasoned Claims Adjuster Christensen to Los Angeles Team

Crawford & Company, a global independent provider of claims management solutions, named Steve Christensen executive general adjuster for Crawford GTS. A 28-year industry veteran, Christensen will manage claims out of Crawford’s Los Angeles office. Christensen’s technical expertise spans several areas …

Omnichannel Consistency Can Boost Customer Satisfaction During the Claims Process

TeleTech Holdings, Inc., a provider of customer experience, engagement and growth solutions, has published research on what matters most to customers when they file a property/casualty insurance claim. The research is based on results from the 2015 TeleTech P&C Customer …

Egypt Says Terrorism Not to Blame for Russian Jet Crash

Egypt said Monday it has not yet found any sign of terrorism in the deadly Oct. 31 crash of a Russian passenger jet in the Sinai desert, a preliminary finding that conflicts with Russian, U.S. and British statements that they …

Researchers Fight Foodborne Illness With Bacteria

Foodborne illnesses pose a serious health concern for consumers and a potentially devastating risk to the companies associated with outbreaks. Texas ice cream maker Blue Bell Creameries reportedly laid off 37 percent of its workforce earlier this year after a …