An investigation into hailstorm claims fraud by the Texas Department of Insurance (TDI) Fraud Unit led to a Tarrant County grand jury indictment of Richard Kent Livesay, a lawyer who allegedly solicited business following major hailstorm events that occurred in …
Good coverage adjusters don’t keep score of coverage denials and consider the policyholder, underwriter and agent perspectives when reviewing coverage, according to Kevin Quinley, founder and principal of Quinley Risk Associates. Quinley, who has nearly four decades of claims handling …
As more bots handle claims and perform underwriting tasks, should human employees be concerned? Industry experts say there’s no need to worry. Insurers in the U.S. and overseas are exploring the use of chatbots in their operations. According to Dawn …
Museum visitors snapping selfies are driving a spike in accidents that are putting exhibits at risk, according to Linda Sandell, senior vice president and chief underwriting officer with Huntington T. Block, a fine art insurance broker based in Washington D.C. …
When building codes are adopted and enforced, there is a substantial reduction in loss, according to Christopher Miller, technical director for ISO’s Building Code Effectiveness Grading Schedule (BCEGS). During an audio interview with Claims Journal, Miller explained that it’s not …
Over the past couple of years, workers’ compensation has received what some would call unfair criticism over its alleged focus on expense reduction at the cost of injured worker outcomes. In response, the International Association of Industrial Accident Boards (IAIABC) …
With a focus on tectonic plate movement, induced quakes and subperils, earthquake models continue to evolve, according to Andrew O’Donnell, senior engineer at AIR Worldwide. Though earthquake modeling has been around awhile, O’Donnell said changes in the models have improved …
Though several factors affect a firm’s cyber risk, people remain the critical vulnerability, according to Scott Stransky, assistant vice president and principal scientist with AIR Worldwide. In an audio interview with Claims Journal, he explained the evolving risk and what …
A growing economy coupled with an increase in inexperienced workers has the potential to contribute to higher severity in workplace injuries, according to Rich Ives, Travelers vice president of workers’ compensation claims. He explained that 27 percent of all workplace …
Last year, Texas sustained the most expensive hail and storm season on record with an estimated 500,000 hail claims filed and insured losses totaling more than $4 billion, according to the Insurance Council of Texas. The huge storm losses make …