Articles by Denise Johnson

People News: Besnia, Bronstein, Mangold, Sparro

Besnia Joins Great American Insurance Group as Divisional Vice President Cincinnati-based Great American Insurance Group named Kerry Besnia divisional vice president within Great American’s Property and Casualty Group. In his new role, Besnia will be focused on developing new distribution …

Effort to Emphasize Campus Housing Fire Safety Continues

As college campuses across the country welcome students back to school, federal and state officials vow to improve fire safety. The statistics are troubling. The University of Colorado, Boulder reported that in 2014 there were 242 campus housing fires resulting …

Faked Invoice Leads to Felony Charge, Restitution in Texas Hail Suit

A hail damage lawsuit referred to the Texas Department of Insurance on suspicion of fraud resulted in an indictment and subsequent restitution. In a recent Fraud File podcast interview, Steven Badger, a partner with Zelle LLP’s Dallas office, explained how …

Implementing Claims Best Practices Requires Careful Thought

While having claims best practices can benefit an insurer, it’s important that claims management review and evaluate their reasonableness on a regular basis, according to Kevin Quinley, founder and principal of Quinley Risk Associates. In a recent Claims Journal podcast …

Window Covering Makers May Finally Go Cordless to Avert Child Strangulation Deaths

Window covering cords have been the cause of more than 800 deaths of children globally, according to the Consumer Product Safety Commission (CPSC). The hidden hazard occurs when a child gets entangled within the loose cords. In 2014, the federal …

Staying Ahead of Workplace Violence by Identifying Behaviors of Concern

In most incidents involving violence in the workplace, there are warning signs that precede an event, according to Jim Satterfield, president, COO and founder of crisis coaching firm Firestorm. According to a Firestorm survey, more than 90 percent of employees …

Federal Agencies Propose New Plan to Tackle Drowsy Driving

Drowsy driving’s annual societal costs are estimated to be $109 billion, according to the National Highway Traffic Safety Administration (NHTSA) and Governors Highway Safety Association (GHSA). The figure is likely higher given that it doesn’t include property damage costs. With …

Cyber Terrorism a Major Concern for U.S. Businesses

U.S. businesses focused on addressing crisis management in the event of an on premise terrorist attack may be leaving their information systems vulnerable to a cyber attack. According to The Global Risks Report 2016, compiled through a strategic partnership between …

Changing Employee Demographics Push Insurers to Focus on Strategic Recruitment

With nearly 400,000 employees expected to retire from the insurance industry workforce within the next few years, according to the U.S. Bureau of Labor Statistics, its incumbent on carriers to consider the ways in which they communicate with and recruit …

Mercury Insurance Investigates Questionable Ferrari Loss

Shannon Navejas, special investigator 2 with Mercury Insurance, shares how a claim for a 2000 collector edition Ferrari valued at $188,000 went up in smoke as a result of a thorough investigation which included the use of background checks, a …