Articles

New Study Finds Lower Acceptance of Insurance Fraud

Findings from an online Insurance Research Council (IRC) public opinion study reveal 24 percent of Americans believe it is acceptable to increase an insurance claim by a small amount to make up for deductibles they are required to pay, lower …

Hazard-Specific Disaster-Resistant Measures

According to industry experts, there are differences in the ways that structures can be made disaster-resistant, depending on the hazard. Hurricane: The key to storm-resistant construction is keeping connections in place, roof to wall, floor to floor, and floor to …

Specialization, Location Key to Positive Results

Conning’s 2012 liability trends study, “Liability and Tort Trends: Trouble Around the Corner?” found that many insurers with the poorest liability results tended to be those that were the most widely diversified. Excess and surplus (E&S) insurers were the best …

Timing Crucial in Product Failure Liability Investigations

Residential appliance fires annually result in an estimated 9,600 fires, 25 deaths, 525 injuries and $211 million in property losses each year, according to the U.S. Fire Administration. A Consumer Reports study analyzed home fires occurring between 2002 and 2009 …

Study Finds Drivers Unaware of Their Texting Habits

Texting while driving is considered a serious public safety concern, but a new University of Michigan study suggests that drivers might not be aware of their actions. U-M researchers found that texting while driving is predicted by a person’s level …

Seat at the Table

Disaster response is at the core of the claims professionals’ mission and purpose. It is in times of disaster when claims adjusters can mean the most to policyholders. As we approach the one year anniversary of one of the most …

Factors to Consider When Hiring an Expert

Expert guidance and testimony play a central role in the late stages of legal proceedings, when experts provide reports and serve as witnesses concerning the substance of the case and the appropriate damages. In the hope of minimizing fees, many …

Essentials: Vigilance Guards Against Short Fuse, Third-Party, Bad Faith Set-Ups

The claimant’s attorney forwards a policy limits demand to your insurance company with a short fuse deadline. The insurer has little time to react or assess the demand’s reasonableness. The demand may come before there has been adequate time for …

Essentials: A Roadmap for NAIC’s Unfair Claims Settlement Practices Act

As a part of its effort to insure enactment of uniform insurance laws, the National Association of Insurance Commissioners (NAIC) drafted the Unfair Claims Settlement Practices Act which required specific insurance adjuster conduct and claims handling. The Model Act, which …

Essentials: What Every Claim Adjuster Should Know About Bad Faith

Many adjusters don’t have a clear understanding of what constitutes insurance bad faith. The tort of common law bad faith is an outgrowth of judicial concern that the insurance industry could employ improper economic motivation to delay or refuse to …

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