Governor Signs Amendment to § 143.24d Making Arbitration of Small Auto Property Claims Mandatory But Not Binding In 2013, Illinois enacted a new statute requiring the mandatory arbitration of collision subrogation claims involving less than $2,500. The new § 143.24d …
The general rule holds that when a policy provision is susceptible to more than one interpretation courts should construe the ambiguity against the insurer and liberally in favor of the insured. This principle is often asserted by policyholders seeking coverage …
Series Summary Insurance executives should be asking a lot of questions right now. They should wonder why their outside law firms haven’t adopted available technology that could eliminate expenses for routine legal work. They should ask their law firms why, …
The use of anti-fraud technology is growing as more insurers see a positive return on investment (ROI). Today’s technology is helping to counter emerging threats such as underwriting scams, money-laundering and cyberfraud. Yet advanced tools such as predictive analysis and …
The claims management workflow is continuously being improved to increase employee and customer satisfaction, reduce labor/time intensive tasks and claim costs. Driving technology into the center of these process improvements has shown to have a major impact on streamlining the …
Subrogating For More Than Your Insured’s Property Damage Property insurers along all lines could simplify their business practices and lower their overhead considerably by simply paying any and all property damages, claims, expenses and consequential damages alleged to have been …
A recent case from the Eleventh Circuit Court of Appeals weighed the application of a statutory presumption to an insurance policy. In Travelers Prop. Cas. Co. of Am. v. Moore, No. 13-14413 (11th Cir. Aug. 14, 2014), 2014 U.S. App. …
GAB Robins UK has appointed Nicola Webb as Learning & Development Manager to spearhead the loss adjuster’s investment in customer service excellence. She was previously Learning Delivery & Development Trainer with Direct Line Group, where she held coaching and training …
Intersection accidents represent a disproportionate share of vehicle crashes and, therefore, a disproportionate share of litigated cases. Credible witnesses are the key to winning cases, but credible witnesses are rare, can be cross-examined, and are often reluctant to cooperate. The …
When the literal language or structure of an insurance policy gives the policyholder the impression of coverage but effectively negates any meaningful coverage, coverage is said to be “illusory.” The theory of illusory coverage holds that policies should be construed …