Expert Viewpoints for May 2024

Why 2026 Is The Tipping Point for The Evolving Role of AI in Law and Claims

Artificial intelligence has spent the last several years pressing at the boundaries of the legal and insurance industries, generating equal parts curiosity and concern. For lawyers and claims professionals, the... Read More

Canceled FEMA Review Council Vote Leaves Flood Insurance Reforms in Limbo

The Federal Emergency Management Agency has yet to release a long-anticipated final report from its Review Council after canceling a December 11 meeting where members were expected to vote on... Read More

The Problem(s) With Hail Claims, Part 1: A Cautionary Tale for Insureds and Insurers

Last year while I was out of town, a roofing company showed up at my home and told my wife... Read More

AI & Technology Editor's Picks

How GenAI is Improving Claims Efficiency and Customer Experience

Just over one year into the generative artificial intelligence (GenAI) revolution, businesses in virtually every industry have been grappling with... Read More

Viewpoint: How Liberty Specialty Markets Uses Tech for Claims Risk Management

Once perceived as intricate, time-consuming, and on occasion, frustrating, insurance claims processing has undergone a substantial transformation with the integration... Read More

Viewpoint: The Path to Greener Claims, Leaner Costs, and Reduced Repair Expenses

The increasing emphasis on incorporating sustainability initiatives to fight climate change and ensure a greener world for future generations has... Read More

Potential Claims Impacts Resulting from the Francis Scott Key Bridge Collapse

How to handle complex ports and terminals business interruption insurance claims, marine and cargo damages, and marine stock claims are... Read More

Geopolitical Risks: Why Underwriters Are Watching Aggregations

Executive Summary: With instances of violent unrest rising across the globe in recent years, property all-risk insurance programs bore significant... Read More

California Workplace Violence Law a Best Practice No Matter What State You’re in

California Senate Bill 553 is groundbreaking legislation that aims to prevent workplace violence and enhance employee safety and security in... Read More

Protecting Insurance Employees from What’s Inside the File

Insurance companies play a crucial role in providing financial protection and support to individuals and businesses in their time of... Read More

Viewpoint: Subrogating Pedestrian Accidents

Claims Journal recently reported on a new Ohio State University study, which examines who is at fault when cars hit... Read More

CEO Viewpoint: Unlocking the Potential of Generative AI in Insurance

Generative artificial intelligence (AI) has sparked a lot of interest from insurers and reinsurers because of its potential to revolutionize... Read More