Expert viewpoints

Understanding Complexities of HVAC Damage After a Hurricane is Crucial for Claims Adjusters

Hurricane-induced damage to properties is a significant concern for residential and commercial structures alike, particularly for heating, ventilation and air conditioning systems. HVAC systems are essential for maintaining indoor air quality and comfort, and their damage can lead to substantial …

The Challenges of Flood Disaster Recovery in Urban Environments

In recent years, cities worldwide have faced an alarming increase in the frequency and severity of flood events. These catastrophes have left urban areas grappling with extensive damage to infrastructure, buildings and equipment. As communities strive to recover from flood …

Analyzing Business Income Losses Following Ingress/Egress & Service Interruptions

Let’s take a look at catastrophe-related perils that could impact any business in a post-pandemic and/or stabilized economy—specifically, ingress/egress limitations and power outages. Ingress and egress are terms to reference the act of entering and leaving a location. In the …

Unpacking the Truth Behind High Auto Insurance Premiums

Recently, a local television newscast ran a short report on the current high price of auto insurance. After recording one or two predictable complaints from the general public, the reporter ascribed the high prices to the high cost of “labor …

Effective Cyber Risk Management Requires Transparency

Cyber risk is manageable. But only if everyone involved in managing that risk is on the same page. Typically, when new cyber threats are detected or announced, cyber insurers notify their policyholders and encourage them to swiftly remediate potential risks. …

The Problem(s) With Hail Claims – Part 3

Read the first part in this series, The Problem(s) With Hail Claims, Part 1: A Cautionary Tale for Insureds and Insurers, and the second part in this series, The Problem(s) With Hail Claims – Part 2. My previous two columns …

Leveraging Artificial Intelligence in Claims Processing: A Balanced Perspective

Imagine a world where insurance claims are processed instantly with accuracy and minimal manual intervention. Yes, that is the promise current artificial intelligence revolution has made in claims processing. But as with any modern technology revolution, there are challenges, and …

The Biggest Cargo Claims Challenges This Year

Cargo claims are an inevitable part of the shipping industry, but the challenges associated with these claims are getting both more complex and frequent this year. From increasing technological advancements to the complexity of global trade, the freight insurance industry …

The Key Role of Workplace Safety Education in Small Business Insurance

It’s no surprise that a recent survey we conducted shows 25% of small businesses don’t feel secure in their understanding of workers’ compensation coverage and regulations. With many still feeling the talent shortage impact from the pandemic, they don’t often …

Insuring the Future: The Metaverse Has Entered the Chat

The digital and physical realms are converging in unprecedented ways, and nowhere is this more evident than in the metaverse. This virtual space, once reserved as the playground of gamers and tech enthusiasts, has evolved from a sci-fi concept to …

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