More Than 20% of Nebraska 2009 Personal Lines Claims Closed Unpaid

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The Nebraska Department of Insurance Market Conduct Annual Statement (MCAS) for the 2009 property/casualty insurance market shows that 20.5 percent of private passenger automobile insurance claims were closed without payment and 26.8 percent of homeowners claims were similarly handled.

For Nebraska’s 2009 property/casualty MCAS, licensed companies with at least $50,000 in subject homeowner’s and/or private passenger automobile premium were required to participate in the project in Nebraska. The Nebraska Department of Insurance received 104 private passenger automobile statements and 90 homeowner’s statements.

Statement averages are calculated for seven categories for both the private passenger automobile and homeowner’s portions of the property/casualty MCAS.

The following statewide averages are for informational purposes only and do not represent standards for market behavior.

Information shown below is calculated as of October 2010. It is unaudited and subject to revision.

Private Passenger Automobile	Statewide Average Ratio
The number of claims closed without payment compared to the total number of claims closed	20.5%
Percentage of claims unprocessed at the end of the period	10.3%
Percentage of claims paid beyond 60 days	13.3%
Nonrenewals to policies in force	0.9%
Cancellations over 60 days to policies in force	0.3%
Cancellations under 60 days to new policies issued	1.5%
Suits opened during the period to claims closed without payment	1.9%

Homeowner’s	Statewide Average Ratio
The number of claims closed without payment compared to the total number of claims closed	26.8%
Percentage of claims unprocessed at the end of the period	15.1%
Percentage of claims paid beyond 60 days	28.6%
Nonrenewals to policies in force	0.6%
Cancellations over 60 days to policies in force	0.5%
Cancellations under 60 days to new policies issued	0.6%
Suits opened during the period to claims closed without payment	0.5