National News

Accurate Claim Length Estimates Key to Customer Satisfaction

Property insurers generally score well for customer satisfaction, but the carriers that fare more poorly than others could do a better job of communicating with policyholders and setting accurate claim-length expectations, according to J.D. Power. A survey of 6,374 homeowners …

National Safety Council Says ‘Visual Literacy’ Can Identify Workplace Hazards

Employers can reduce workplace hazards by teaching workers how to see like artists, according to the National Safety Council. The organization isn’t recommending art classes. It says that research by the Campbell Institute in Itasca, Illinois shows that training workers …

FAA Says Boeing 737 Max is Airworthy Despite 2nd Crash

U.S. aviation regulators signaled their confidence in the safety of Boeing Co.’s embattled 737 Max jetliner, issuing a global notice of “continued airworthiness” a day after the model’s second deadly crash in less than five months. There isn’t conclusive evidence …

Even Improved Tornado Warnings Can’t Prevent All Death and Destruction

Sometimes in forecasting tornadoes, you can get everything technically right, and yet it all goes horribly wrong. Three days before the killer Alabama tornado struck, government severe-storm meteorologists cautioned that conditions could be ripe for twisters in the Southeast on …

Rutgers Promotes Safe Patient Handling Practices to Reduce Health Care Worker Injuries

Nurses, nurse aids, orderlies, emergency medical technicians and physical and occupational therapists have some of the highest numbers of nonfatal occupational injuries. Chronic back pain and musculoskeletal injuries resulting from unsafe patient handling contribute to days missed from work and …

Attorney Turned Criminal Apologizes to Insurers for Giant Workers’ Comp Fraud

Sean Enrique O’Keefe said he started out as a “humanistic attorney,” but he became a mercenary and then a criminal who netted $700,000 a year by sending San Diego workers’ compensation claimants to dirty medical providers. O’Keefe on Wednesday morning …

Recording Indicates Amazon Cargo Jet Crew Lost Control Seconds Before Crash

Recorded conversations by pilots on a cargo jet carrying packages for Amazon.com Inc. that crashed last month near Houston reveal they began losing control of the aircraft about 18 seconds before it slammed into a shallow bay, investigators said Tuesday. …

Viewing Drones from an Insurance Claim Perspective

Do you own or know somebody who owns a drone? Think about this past year — have you had experiences where you encountered a drone? Perhaps you are attending an outside public event, going for a walk or dining on …

FDA Warns of Asbestos in Claire’s Cosmetics; Company Disputes Claim

The U.S. Food and Drug Administration called on Congress to modernize rules for cosmetics safety on Tuesday after it issued an alert warning consumers not to use three cosmetics products sold by Claire’s Stores Inc because they tested positive for …

Aon Quits Pursuit of Willis Towers Watson Merger

Aon Plc said it’s no longer pursuing a combination with rival insurance brokerage Willis Towers Watson Plc, a day after confirming that it was considering a tie-up. The company said on Tuesday that it was in the early stages of …

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