Zenith Insurance Selects Captiva’s ClaimPack for Workers’ Comp Medical Bills

Captiva Software Corp., a provider of input management solutions, announced that Zenith Insurance Company, a property and casualty provider specializing in workers’ compensation and a wholly owned subsidiary of Zenith National Insurance Corp., has selected ClaimPack, Captiva’s claims processing solution, to capture and process the more than 600,000 HCFA and UB92 claims and related documents the company receives annually. The value of the contract to Captiva is approximately $300,000.

The agreement extends the relationship between Captiva and Zenith, which has used InputAccel, Captiva’s flagship document capture solution, for more than a year to capture its incoming paper claim forms and related documents, and transform them into electronic content for streamlined processing. Now, with ClaimPack, Zenith will be able to extract the critical information contained on the captured forms.

Through advanced optical character recognition (OCR) technology, ClaimPack is able to “read” data written or printed on claim forms; analyze, correct and validate that information and then automatically export the data into Zenith’s claims adjudication and payment system. With ClaimPack, Zenith will be able to automatically capture and process a wider variety of forms and documents, process significantly higher volumes of forms, reduce processing times and increase data accuracy.