Auto body shop owners may know better than anybody how well insurance companies take care of their customers. A report card released this week by an industry publication suggests that if you’re looking for exceptional results, don’t look to the …
For the second time in a year, a federal judge rejected a plaintiff’s attorney’s argument that an insurance carrier acted in bad faith by using the Mitchell Decision Point program when calculating the value of a Colorado policyholder’s underinsured motorist …
LAS VEGAS — People who buy gasoline generally don’t care for the product or enjoy the experience of pumping gas: They just want to drive. Chris Colborn, chief experience officer for the Lippincott creative consulting firm, opened with that analogy …
Setting fire to a house is much more than an act of vandalism and if insurers want to exclude such damage from coverage they had best use the term “arson” in policy exclusions, the U.S. 6th Circuit Court of Appeals …
Baltimore, Maryland retained its title as the most accident-prone metropolitan area in the nation for automobiles, while Brownsville, Texas took the No. 1 spot for auto safety, according to Allstate’s annual America’s Best Drivers Report. The careful motorists in Brownsville …
Two insurance carriers filed separate lawsuits last week against medical doctors and their pain-management clinics, accusing them of submitting bills for unnecessary medical procedures performed on vehicle-accident victims. State Farm Mutual Auto Insurance Co. filed suit in the U.S. District …
Ride-sharing giants Lyft Inc. and Uber Technologies Inc. seem to have found the same solution for dealing with the risks of managing millions of drivers on the road: Creating their own insurers in Hawaii. On Friday, Lyft told potential investors …
After highlighting the top 10 contributed articles and the top 10 videos/podcasts of 2018, we now look at the top 5 most popular articles of 2018 published by Claims Journal: Today is the Deadliest Day of the Year for Car …
Wildfires, hurricanes, tornadoes, hail storms, Nor’easters and mudslides. A string of disasters has pummeled the biggest U.S. insurers over the past year, and the second quarter was no exception. Allstate Corp. estimated its pretax catastrophe losses at $906 million for …
Artificial intelligence is coming for the service economy, according to Allstate Corp. Chief Executive Officer Tom Wilson. “It’s going to rip through this economy like a tsunami,” Wilson said Thursday in an interview on Bloomberg TV from Aspen, Colorado. Automation …