Trust impacts customer satisfaction, loyalty and brand advocacy more than other factors when small businesses choose a commercial insurance provider, a new survey shows. A J.D. Power 2024 U.S. Small Commercial Insurance Study showed that among small businesses with the …
Madison, Wisconsin-based American Family Insurance group and Florida-based The Main Street America Group will pursue a merger, according to an announcement released last week. Approved by the companies’ boards of directors, the merger will improve diversity of risk, promote growth …
American Family Invests in Advanced Analytics and AI Through Acquisition of Networked Insights With the purchase of Chicago-based data and analytics software company, Networked Insights, American Family Insurance will accelerate its digital transformation, including its use of data, advanced analytics …
American Family Insurance, Frontpoint Partner to Protect Homes American Family Insurance is partnering with wireless home security provider Frontpoint (www.frontpoint.com) to make it easier and more affordable for customers to protect their homes and families using cutting-edge technology. Starting this …
The smart home market is a mess, according to a new report from Aite, an independent research and advisory firm. The Smart Home: Opportunities for Insurers, written by Gwenn Bézard, co-founder and research director, said insurers should care about the …
Ring, inventor of the Ring Video Doorbell, an innovative, do-it-yourself home security system that enables customers to proactively protect their families, and American Family Insurance are creating a one-of-a-kind offering. The security company offers a financial guarantee on customers’ insurance …
Teens and their parents are invited to participate in an innovative program designed to educate teens about safe driving on Saturday, Oct 5th. TRACK (Teaching Road Awareness and Consequences to Kids) was made possible through the sponsorship of American Family …
DreamVault, a new home inventory application launched by Madison, Wis.-based American Family Insurance, is available online at www.amfam.com and www.amfamlatino.com (Spanish version) and as an app for iPhone and Android users. “Whether you rent or own, it’s important to protect …
“One of the eeriest things was … the lack of noise. There were no birds. There was no sound. There was no vegetation. There was nothing. There were no dogs. There were no cars. It was just mounds of rubble …
A Madison-based insurance company’s catastrophe related losses have hit the $1 billion mark for a single year. It’s only the third time that American Family Insurance’s storm and catastrophe-related losses in the Midwest have hit that mark. More than $100 …