The average claim cycle time for auto injury has dropped below pre-pandemic durations after rising rapidly in 2020 and 2021, but medical treatment patterns shifted away from conservative care, according to a new report by CCC Intelligent Solutions. The report …
Homeowner satisfaction with property claims edged higher last year, but longer cycle times caused by severe events and rising costs challenged insurers and tested the limits of digital tools, J.D. Power said Thursday. The industry average for overall customer satisfaction …
Waseem Tarabishi insists that employees at his San Diego-area collision repair shop take the online classes they need to maintain their technical certifications while on the clock so he can make sure they are paying attention. After buying CollisionTech in …
Workers’ compensation is essentially a collection of interrelated actions taken by the employer, payer, provider and injured worker in the service of the injured worker’s recovery and return to work. Putting the injured worker at the center of this activity …