Once thought of as highly traditional and reluctant to change, insurers today are rethinking everything. The rise of digital-first carriers, with an ethos borrowed from their ecommerce and ebanking cousins, has generated an intense interest from incumbent carriers to focus …
While insurance carriers are warming to the idea of automating the claims process—and even possibly touchless claims handling—auto insurance policyholders are still wary of do-it-yourself approaches that don’t give them access to empathetic humans. Those customers who have filed claims …
Though the Property & Casualty (P&C) industry has made definitive inroads into technology adoption, there remain vast opportunities for the sector to reap the benefits of technology to achieve better, faster results. Insurers and claim organizations at large still have …