claims innovation News

Engaging customers and improved claims processes are the top goals for innovating the claims customer service experience, according to a new survey of 400 insurance executives released by Insurance Nexus. The insurance research and analysis firm found that 78 percent …

If you love football, then you know how frustrating it is to be a football fan. Every offseason, you get excited about the potential for the upcoming season. Before the season begins, you read all of the articles and watch …