CCC Intelligent Solutions Inc. signed a definitive agreement to acquire claims management platform EvolutionIQ Inc. Subject to the terms and conditions included in the agreement, CCC is expected to acquire EvolutionIQ for $730 million to be paid for with a …
Drivers who have had their car declared a total loss are noticeably impacted by how carriers communicate them. That’s according to survey of U.S. policyholders that shows drivers’ emotional state and their overall satisfaction with their carrier are affected by …
What is the secret to an insurance claims experience that satisfies customers? For years, J.D. Power has conducted surveys and curated lists recognizing insurers that succeed at providing satisfactory claims experiences. Carrier Management recently asked claims leaders at two of …
Crawford & Company has launched a new insurtech company with the goal of offering SaaS solutions aimed at enhancing the efficiency and accuracy of property/casualty claims. Turvi’s SaaS products are designed to improve claims processing workflow, expedite the estimating process …
Over the last 20 years, the role of the claims handler has evolved significantly, from a largely back-office function to one centred around partnership and mutual benefit. In today’s market, claims is now at the forefront of client-insurer relationships, playing …
As social inflation continues to exert pressure on the insurance industry, this is not only a financial issue, but one with far-reaching impacts on insurers, beneficiaries, and society at large. Rising litigation costs, evolving societal expectations, and increasingly complex claims …
Since the COVID-19 pandemic, insurance claims costs have risen dramatically. Many factors, including the global pandemic, climate change, inflation, and the increase in the price of repairs or replacement items, are driving the cost increase. While there is enormous pressure …
Sedgwick added a new major investor. The global provider of claims management services this week announced an investment from North American private equity firm Altas Partners. Current investors, including funds managed by global investment firm Carlyle and by Stone Point …
Crawford & Company, a claims management company, has announced the creation of a claims handling model designed specifically for Japanese-based insurers and companies with interests across Asia. In a press release, Crawford described the model, named Japan Connect, as a …
How can artificial intelligence change property/casualty insurance claim processing? Two industry experts answered that question from a few angles during Carrier Management’s annual InsurTech Summit. Frank Giaoui, founder and CEO of Optimalex Solutions, and Shane Riedman, general manager and vice …