claims management News

Crawford & Company Launches Insurtech Turvi

Crawford & Company has launched a new insurtech company with the goal of offering SaaS solutions aimed at enhancing the efficiency and accuracy of property/casualty claims. Turvi’s SaaS products are designed to improve claims processing workflow, expedite the estimating process …

Viewpoint: Elevating Claims Management by Taking Collaborative Approach With Clients

Over the last 20 years, the role of the claims handler has evolved significantly, from a largely back-office function to one centred around partnership and mutual benefit. In today’s market, claims is now at the forefront of client-insurer relationships, playing …

Navigating Social Inflation in a World of Increasingly Complex Claims

As social inflation continues to exert pressure on the insurance industry, this is not only a financial issue, but one with far-reaching impacts on insurers, beneficiaries, and society at large. Rising litigation costs, evolving societal expectations, and increasingly complex claims …

Steps to Begin a Claims Transformation Journey

Since the COVID-19 pandemic, insurance claims costs have risen dramatically. Many factors, including the global pandemic, climate change, inflation, and the increase in the price of repairs or replacement items, are driving the cost increase. While there is enormous pressure …

Sedgwick Announces Strategic Partnership With Altas Partners

Sedgwick added a new major investor. The global provider of claims management services this week announced an investment from North American private equity firm Altas Partners. Current investors, including funds managed by global investment firm Carlyle and by Stone Point …

Crawford Launches ‘Japan Connect’ Across Asia

Crawford & Company, a claims management company, has announced the creation of a claims handling model designed specifically for Japanese-based insurers and companies with interests across Asia. In a press release, Crawford described the model, named Japan Connect, as a …

How AI Can Reshape Claims Management

How can artificial intelligence change property/casualty insurance claim processing? Two industry experts answered that question from a few angles during Carrier Management’s annual InsurTech Summit. Frank Giaoui, founder and CEO of Optimalex Solutions, and Shane Riedman, general manager and vice …

Claims People: Venbrook, McGlinchey and Anderson Kill

Venbrook Appoints Chief Claims Officer Venbrook Group LLC, a national insurance brokerage and claims management services provider, has appointed Louis Pippin as chief claims officer. Pippin will lead the company’s third-party administration and independent claims adjusting business for the Los …

Claims Business: Duck Creek, CSAA, Verisk and Davies

Duck Creek Offering ODG Treatment Guidelines Duck Creek Technologies is integrating commercial treatment guidelines commonly used for workers’ compensation and auto claims into its claims management program. The Boston-based tech company said in a press release that it has formed …

Viewpoint: Keeping the Human Element in AI Claims Management

Without a doubt, artificial intelligence (AI) is a valuable driver of innovation in today’s insurance industry. Unfortunately, the predominant attitude toward AI in our culture still hangs on a suspicion that people will lose their livelihoods as their jobs are …