claims management News

Avizent Acquires F.A. Richard and Associates

Avizent, a national claims and risk management service provider, announced the acquisition of F.A. Richard and Associates (FARA), a nationwide provider of workers’ compensation and liability claims management services based in Mandeville, Louisiana. With this acquisition, Avizent will become the …

FBD Insurance Employs New Claims Management Software

FBD, a property casualty insurance company in Ireland, recently implemented the use of the FINEOS claims management system. The company writes business directly over the web through www.FBD.ie and via the ‘No Nonsense’ internet brand, by telephone and through a …

Patriot National Announces Claims Management Leadership Changes

Carol Azzarito has joined Patriot National Insurance Group’s team as Western Regional Claims Manager and Alison LePore has been promoted to Southeast Regional Claims Manager. Azzarito will manage Patriot’s workers’ compensation claims organization responsible for the states of California, Hawaii, …

Report: Increased Claims Efficiency Equals Better Customer/Agent Service

Property & casualty (P&C) carriers that upgrade their operational capabilities with a focus on better claims management will increase efficiency, reduce costs, and improve customer and agent service, according to Deloitte’s new report, “Driving Operational Excellence in Claims Management.” “As …

Ricardo Ortega Named Crawford Claims Manager in Brazil

Crawford & Company has named Ricardo Ortega as manager of its claim operations in Brazil. Based in Sao Paulo, he will report to Mauricio Alonso, senior vice president and regional managing director for Latin America. Ortega will be responsible for …