Customer Service News

New Property and Casualty Insurer Opens in Irving, Texas!

Irving, Texas – A new Property and Casualty insurer, Homeowners of America Insurance Company, has opened in Irving, Texas. Homeowners is a Texas company specializing in protecting residential property for Texans. In an interview following authorization from the Texas Department …

Catastrophe Claims Cards Latest Option for Accessing Insurance Funds

The Hartford Financial Services Group, Inc., starting July 15, it will be offering its property insurance policyholders a new tool for accessing emergency claims payments after a catastrophic event. In addition to traditional checks and electronic fund transfers, which deposit …

Iowa State Bar Endorses Westport Insurance and Lockton Risk Services

The Iowa State Bar Association (ISBA) announced it will endorse Westport Insurance and Lockton Risk Services to provide Professional Liability insurance to Iowa Bar members. The ISBA chose Lockton as its preferred broker and Westport as its insurance carrier. Westport …

Texas Watch Launches Insurer Accountability Network

On May 31, the eve of the 2006 hurricane season, Texas Watch, a non-profit consumer advocacy organization active on insurance issues, announced the launch of its Hurricane Insurance Company Accountability Network (ICAN) in Beaumont, Texas. Homeowners interested in receiving information …

Arizona Vehicle Repair House Bill Dies in Committee

An Arizona House Bill that would have made it more difficult for insurers to provide consumers information about automobile and glass repair facilities has died in the Senate Rules Committee, according to Kelly Campbell, western regional manager for the Property …

Auto Insurance Direct Writer 21st Century Heads East to Fla, Ga. and Pa.

21st Century Insurance Group, which sells auto insurance directly to consumers, is now selling in Florida, Georgia and Pennsylvania, the latest wave of the California-based company’s national expansion in the personal auto insurance market. 21st has also launched its first-ever …

New England Flood Damage Estimates Rising But Most Lack Insurance

Receding flood waters revealed deep economic damage that hit a broad range of New Englanders — from homeowners who must dry out soggy carpets and replace rotted beams without help from flood insurance, to shopkeepers and industrial employers trying to …

Main Street Group Contributes to Virginia Big ‘I’ Building Fund

The Independent Insurance Agents of Virginia (IIAV) is thanking The Main Street America Group for contributing $50,000 to the building fund for development of the new IIAV Insurance Career Institute in Richmond. “As independent agents are our sole distribution channel …

Woodard Cleaning and Restoration, Inc. Joins Disaster Kleenup International

Disaster Kleenup International, Inc., an independent property damage restoration contractors, announced today that Woodard Cleaning and Restoration, Inc., based in St. Louis, Mo., has joined the organization to strengthen DKI’s network in the Midwest, according to Disaster Kleenup International’s recent …

Study says Hanford Workers’ Compensation System Meets Standards

A study commissioned by the Washington State Department of Labor and Industries (L&I) has concluded that the Hanford Site’s workers’ compensation system meets state standards for self-insurers but could be improved in a number of areas. The study was conducted …