RICHMOND, Va. (AP)–In the tiny town of Lawrenceville, Virginia, a van owned by Poplar Mount Baptist Church was knocked out of commission for weeks after thieves cut the catalytic converter out of its exhaust system. Several months later, across town, …
BATON ROUGE, La. — Southwest Louisiana lawmakers Wednesday criticized the insurance industry’s handling of claims from Hurricanes Laura and Delta, describing slow responses, low-balled damage estimates and drones used to assess destruction instead of people. “We’re almost four months ago …
Claims errors continue to be the most frequent reason that property and casualty insurers are cited by regulators when responding to market conduct complaints or during routine examinations, according to a new report by Wolters Kluwer Compliance Solutions. Kathy Donovan, …
Mistakes by claims professionals were the most common reason for enforcement actions taken against U.S. property and casualty insurers in 2018, taking the No. 1 and No. 2 spot on a top ten list issued by the Wolters Kluwer consulting …