A research team funded by insurance carriers will soon launch a system that uses block chain technology to allow claims...
first notice of loss News
A consumer survey found that claims handlers for U.S. auto insurers have the highest customer satisfaction levels ever recorded, J.D....
Over the past several years high auto collision claims severity has challenged claims organizations and driven a trend of higher...
What’s worse: An incident that caused an insurance claim or the claims process itself? Ask a policyholder who has recently...
Assigning claims upon receipt of the first notice of loss (FNOL) can be a cumbersome process. Evaluating an adjuster’s file...
Customer satisfaction with auto insurance claims handling is improving, due in large part to insurers’ improvements in managing the first...