There’s no good reason to make an enemy of the claimant or, if in litigation, the opposing attorney. We reveal...
Gary Blake News
The following sentences are missing commas. See if you can put them in their proper places and ask yourself to...
Are there any questions I can ask myself before starting to write that will help me focus my message? Your...
Clichés are trite written or verbal expressions that are used over and over, eventually wearing themselves out and communicating very...
Microsoft Word allows you to comment on another person’s document. I find it helpful to point out mistakes or comment...
People are always confusing the semicolon with the colon, but they are quite different. All of the comma rules, in...
One of the most cumbersome aspects of a denial letter is the often-abrupt transition from letter to legalistic policy language...
Here are a few additional word choice issues I see as I give my webinars and seminars on claims writing...
The following bullets point out random errors in word choice. You may not lose a client because you make a...
Old-fashioned words and phrases clutter up claims letters, detract from a professional image and do not belong in your templates...