While the essence of claims adjusting has stayed the same – investigation, evaluation, negotiation – the way a file is...
Kevin Quinley News

A Washington Court of Appeals decision earlier this year that ruled adjusters can be named individually in bad faith lawsuits...
As more tech companies release virtual reality (VR) products, the impact on insurance is a growing concern. Kevin Quinley, founder...

When looking to hire a third party vendor or administrator to handle claims, it’s important to consider the experience and...
The decision to hire independent counsel on a claim can be wrought with pitfalls, according to Kevin Quinley, founder and...
With the start of the new year only a few days away, health and fitness goals tend to get the...
Good coverage adjusters don’t keep score of coverage denials and consider the policyholder, underwriter and agent perspectives when reviewing coverage,...

Fewer auto adjusters, more product liability claims and changes to crash investigations are just some of the changes that may...
To anyone handling claims, interruptions are a constant frustration that must be dealt with on a daily basis. According to...
While having claims best practices can benefit an insurer, it’s important that claims management review and evaluate their reasonableness on...