There’s no denying that COVID-19 accelerated the digital transformation already well underway throughout the property/casualty insurance industry. Although many carriers hesitated to digitize various aspects of their claims process prior to COVID-19 – primarily due to challenges with their legacy …
Gary was vacationing with his wife in upstate New York when the deer seemingly came from nowhere and leapt across three lanes of highway to total his car. He immediately entered a first notice of loss on his insurer’s website, …
As more bots handle claims and perform underwriting tasks, should human employees be concerned? Industry experts say there’s no need to worry. Insurers in the U.S. and overseas are exploring the use of chatbots in their operations. According to Dawn …
New data derived from technology innovation is just one of the many reasons insurers are considering the daunting task of implementing new claims systems. A number of recent industry reports indicate that insurance IT spending is expected to increase. Late …
Imagine that you are looking to purchase a vehicle: You go to the dealership where a salesman guides you to “old reliable,” a less-than-perfect used car. He kicks the tires and assures you it runs well, noting he’s never had …
Insurance software offers companies proficiency, flexibility and the ability to organize their workflow and claims to improve both their company objectives and better serve their customers. The legacy systems tend to prevent companies from adopting the necessary next-generation solutions and …