The number of cars on US roadways is returning to normal as states ease COVID-19 restrictions, but that doesn’t necessarily mean claims frequency and severity will return to historic patterns. Metromile, a San Francisco-based pay-as-you-go auto insurer, expects a permanent …
Now that most major carriers are selling usage-based car insurance, one of the pioneers in that sector is selling its technology to other carriers as a claims management tool. San Francisco-based Metromile announced this week that Tokio Marine Holdings had …
The insurance industry is slowly recognizing the potential of chatbots to free up resources and improve customer service, even as it recognizes the potential of the technology to sour relationships with customers, according to report released Tuesday by research firm …
As baby boomers retire and millennials flock to cities, two insurance giants are making a bet on people driving a lot less. Tokio Marine Holdings Inc. and Intact Financial Corp. are leading a $90 million investment in Metromile Inc., the …