SMA News

People News: GEICO, AXIS, BSA, SMA

GEICO names Burklin SVP; Ottman Head Claims Operations for Florida Region GEICO recently named Shawn Burklin senior vice president to oversee its regional operations offices in Lakeland, Fla., and Macon, Ga. The regions serve nearly 5 million customers in 16 …

As Insurers See Value of Vehicle Telematics in Claims Handling, Access to Data Could Change

By 2025, 104 million new cars are expected to have some form of connectivity, according to a report on telematics by Ernst & Young. Because customers have more control, telematics offers the potential for better risk management and more consumer …

Top 3 Emerging Technologies That Will Positively Impact Claims

Drones, artificial intelligence (AI) and the Internet of Things (IoT) are considered the top three technologies that will impact claims, according to a new report by Boston-based insurance research firm Strategy Meets Action. The report, The Impact of Emerging Technologies …

Insurance Industry Explores Google Glass Uses

Improved customer service may be just one benefit insurers could see by using Google Glass in their operations. Michael Clifton, vice president of Insurance for Cognizant, described some of the benefits in the company’s white paper last year, Google Glass: …

Influx of Data Creates Legacy System Conundrum

New data derived from technology innovation is just one of the many reasons insurers are considering the daunting task of implementing new claims systems. A number of recent industry reports indicate that insurance IT spending is expected to increase. Late …