social media News

Social Media: Good and Bad for Insurers, Claims

A blessing and a curse is how one industry expert described social media in relation to claims handling. While another said it offered a way for insurers and claims departments to voice accomplishments. Social media has benefits for the industry, …

Social Media Boosts Collector Car Values

David Beckham may have more of an influence on you than you think. According to analysis by Black Book, the prevalence of modern and classic luxury cars on social media platforms like Instagram directly influences their resale value. So when …

Class Action Suits Question Who Owns Pics Posted on Social Media

Facebook’s handling of your headshot is now the subject of class action lawsuits that pose the question: When someone turns your mug into data, are those digits theirs or yours? The lawsuits claim that when Facebook started converting the geometry …

How Social Media Savvy Can Help You Investigate Claims

There is no denying that social media is all around us, so deeply integrated into our society that individuals and businesses alike are using these applications to connect. From following celebrities to scoring deals from your favorite stores, the use …

GM Uses Social Media, Phone Calls to Get Recalled Cars Fixed

Eight months after General Motors began recalling more than 2 million cars because of a deadly ignition-switch defect, less than half the owners have gotten their vehicles fixed. At first, the problem was a shortage of parts. But now the …

Thinking About Usage Based Insurance? Get Real Life Experience Advice in Boston and Los Angeles

Seminar for insurance carrier professionals will offer frank insights and experiences on developing a successful UBI program Scottsdale, AZ, October 6, 2014: We’ve all seen the statistics. Telematics and UBI are exploding at an exponential rate. From 1.85 million insured …

Social Media a Factor in Georgia Jury Selection Process

Some Georgia lawyers say the social media presences of potential jurors may factor into the jury selection process. The American Bar Association has said it’s ethical for lawyers to scan publicly available social media accounts for information on potential jurors. …

Tips and Tools for Insurance Fraud Investigations

Technology and social media are great tools used to investigate insurance fraud, according to expert panelists who spoke at the recent Risk and Insurance Management Society conference in Denver. Susan LaBar, a risk manager for the bus company Coach USA/Megabus, …

Weather Service in Oklahoma Runs Social Media ‘Tornado Drill’

Melody Holeman has no TV and lives in such a rural part of the Oklahoma Panhandle that she can’t even pick up a signal on the weather radio that the Red Cross gave her. When powerful storms barrel through the …

Experts Discuss Digital and Social Media to Improve Disaster Communications

A panel discussion on ways digital technology and social media can improve disaster communication is being held this weekend in Austin, Texas. At the South by Southwest Interactive conference (SXSWi) in Austin, Texas, Insurance Information Institute executive vice president, Andréa …