Southwest Airlines News

Boeing Says Optional 737 MAX Alert Was ‘Not Activated as Intended’

SINGAPORE — Boeing Co said an alert for angle-of-attack (AOA) sensors on its 737 MAX jets was “not activated as intended” for some customers, responding to reports it failed to tell Southwest Airlines Co and the U.S regulator that the …

Southwest Airlines Loses Top Spot in Passenger Satisfaction

Southwest Airlines Co, the biggest user of Boeing Co’s 737 MAX jets that were grounded worldwide following two fatal crashes, dropped two places from the top in terms of passenger satisfaction in 2019, a survey by the American Customer Satisfaction …

Pilots Demand Better Training to Rebuild Trust in 737 MAX

American Airlines pilots have warned that Boeing Co’s draft training proposals for the troubled 737 MAX do not go far enough to address their concerns, according to written comments submitted to the U.S. Federal Aviation Administration and seen by Reuters. …

Sources: Boeing Sees FAA Approving Software Fix in May, MAX Ungrounding in July

Boeing Co has told some 737 MAX owners it is targeting U.S. Federal Aviation Administration approval of its software fix as early as the third week of May and the ungrounding of the aircraft around mid-July, two sources told Reuters. …

How Boeing, FAA Plan to Restore Public’s Faith in 737 Max

After two deadly crashes in five months, Boeing Co. is embarking on a campaign to restore confidence in the 737 Max so that its best-selling jet can return to the skies. In Renton, Washington, the company is gathering customers and …

Dog Bite Leads Southwest Air to Limit Emotional Support Animals to Dogs, Cats

Southwest Airlines Co. will limit customers to only one dog or cat as an emotional support animal, changing its policy after a biting incident on a flight. The carrier follows larger rivals that had altered policies for animals on board …

Workmanship Blamed for 2011 Tear in 737’s Roof

A National Transportation Safety Board report blames shoddy workmanship for an in-flight tear in the roof of a Southwest Airlines plane in 2011. The Boeing 737-300 was en route from Phoenix to Sacramento, Calif., on April 1, 2011, when a …

Man Sues Southwest Airlines Over Free Drink Coupons

Southwest Airlines says it’s reviewing a lawsuit filed by a man who claims the discount carrier owes him 45 free alcoholic drinks. Adam J. Levitt of Illinois filed a federal lawsuit this week against the Dallas-based discount carrier over a …

FAA Cites Improper Repairs to Southwest Planes

Federal regulators are proposing to fine an aircraft repair station $1.1 million for improperly performing inspections and repairs to 44 Southwest Airlines planes. The Federal Aviation Administration said Monday that Aviation Technical Services Inc. of Everett, Wash., allegedly failed to …

Southwest Airlines Cancels Flights, Continues Fuselage Inspections

Southwest Airlines Co. canceled 70 flights Monday as it continued to inspect Boeing 737 planes following the emergency landing on Friday of a jet with a hole in its fuselage. Spokeswoman Whitney Eichinger said 70 flights systemwide were canceled for …