January 16, 2020
The European Union is considering new legally binding requirements for developers of artificial intelligence in an effort to ensure modern technology is developed and used in an ethical way. The EU’s executive arm is set to propose the new rules …
January 14, 2020
The insurance industry has made great strides in embracing and implementing technology to go beyond customer service and create the customer experience. The result? Higher policyholder retention rates, shorter claim cycles and reduced claim costs. To maintain these results, the …
January 7, 2020
From making cars talk using Alexa’s voice to managing data from factories full of robots, Amazon.com Inc wants a big piece of the action in transportation, and this week at CES will unveil more about its strategy to achieve that …
December 31, 2019
Uber Technologies Inc. and Postmates Inc. sued the state of California, alleging that a labor rights law set to go into effect this week is unconstitutional. The lawsuit filed Monday in Los Angeles federal court is a preemptive strike against …
December 31, 2019
Technology — both its promise and its alleged abuse — was a key component of the most important news stories for claims professionals in 2019. Several insurers introduced new technical innovations to their claims processes during the year. At the …
September 16, 2019
The workers’ compensation market apparently needs to do some catching up where it concerns technology. “Historically we’ve been really slow to adapt to technology and innovation,” said Shaun Jackson, executive director of risk management at Panda Restaurant Group. Jackson was …
September 13, 2019
This post is part of series sponsored by CoreLogic | Symbility. As technology advances and becomes more available to a wider audience, we tend to analyze how that tech advancement can benefit us, our clients, and our client’s clients. Computers …
August 28, 2019
The commercial auto line hasn’t returned an underwriting profit for eight years now. Growing claim severity is a big part of the problem. Advanced technology needs to be a part of the solution, according to a report released Tuesday by …
July 17, 2019
I’ve seen this story before. Having worked in fintech since 2005, I witnessed the fintech wave forming, cresting, and eventually crashing into the financial ecosystem. If there is a fraternal twin to banking, it’s the insurance industry. Both industries are …
June 7, 2019
Amazon.com Inc. has unveiled a revolutionary new drone — part helicopter and part science-fiction aircraft — that the company expects to use for test deliveries of toothpaste and other household goods starting within months. The new device takes off vertically, …