virtual claims handling News

In a recent earnings report, Allstate reported positive changes as a result of its move toward an integrated digital enterprise. According to Matt Winter, Allstate president, claims is a good place to start deploying emerging technologies because of the many …

Though some carriers continue to favor traditional claims processes, the demand for faster cycle times, reduced expenses and improved customer satisfaction is driving increased automation and an eventual migration from virtual to touchless claims, according to new automotive claims research …